FAQ

Are watermarks removed from images when I subscribe?
Once an account is activated, watermarks are removed from admin user images but they remain on customer images to protect your content and prevent unauthori...
Mon, 28 Mar, 2022 at 2:57 PM
Can I Edit Texts in my Account?
If needed, you can customize the words and sentences in your account. Go to Menu -> Localization and click "Customize Language". You w...
Tue, 5 Apr, 2022 at 12:36 PM
What do you mean by Guest?
We call a customer that is not logged into the system a "Guest". Here are the different system user roles: Guest  A customer that is not log...
Wed, 7 Sep, 2022 at 9:50 AM
Can I remove fillets from customer pages?
You may remove the 3rd moulding or fillet option from the customer's design page by setting the number of mouldings you want to offer to 2 under Menu -...
Wed, 7 Sep, 2022 at 6:22 PM
Can I remove liners from customer pages?
You may remove the 2nd moulding or liner option from the customer's design page by setting the number of mouldings you want to offer to 1 under Menu -&...
Wed, 7 Sep, 2022 at 6:23 PM
What is the Connect Page?
Framer & Customers accounts who want to add framing capabilities to WooCommerce or Shopify have access to what we call the "Connect Page". Whe...
Wed, 7 Sep, 2022 at 6:23 PM