FAQ
Once an account is activated, watermarks are removed from admin user images but they remain on customer images to protect your content and prevent unauthori...
Fri, 17 Nov, 2023 at 1:07 PM
If needed, you can customize the words and sentences in your account. Go to Menu -> Localization and click "Customize Language". You w...
Tue, 5 Apr, 2022 at 12:36 PM
We call a customer that is not logged into the system a "Guest". Here are the different system user roles: Guest A customer that is not log...
Wed, 7 Sep, 2022 at 9:50 AM
You may remove the 3rd moulding or fillet option from the customer's design page by setting the number of mouldings you want to offer to 2 under Menu -&...
Wed, 7 Sep, 2022 at 6:22 PM
You may remove the 2nd moulding or liner option from the customer's design page by setting the number of mouldings you want to offer to 1 under Menu -&g...
Wed, 7 Sep, 2022 at 6:23 PM
Framer & Customers accounts who want to add framing capabilities to WooCommerce or Shopify have access to what we call the "Connect Page". Whe...
Wed, 7 Sep, 2022 at 6:23 PM
An image request is counted every time a new preview image is generated by the server. The images generated in your account are cached, this means that iden...
Tue, 31 Jan, 2023 at 1:50 PM